Police Dispatcher - Emergency Communications Specialist

Role Overview

Apply your emergency communications expertise to help train and evaluate next-generation AI systems for high-stakes communication environments. This remote contractor opportunity centers on accurate incident handling, real-time coordination, prioritization, and clear communication under pressure. No prior AI experience is required, your dispatch domain knowledge is the focus.

Key Responsibilities

• Receive and process incoming incidents and requests through multiple channels, including radio, phone, and digital platforms.
• Use established protocols and checklists to collect information, assess urgency, and enter accurate records.
• Prioritize and triage simultaneous requests while remaining composed and professional in high-pressure situations.
• Coordinate and route requests to the appropriate field resources and agencies according to established procedures.
• Provide clear, concise, and accurate written and verbal communication in interactions and documentation.
• Contribute domain-specific input that improves AI training data, model learning, and evaluation.
• Participate in protocol reviews and feedback activities to improve operating procedures and training datasets.

Qualifications

• Demonstrated experience in police dispatch, emergency communications, or a comparable high-stakes coordination environment.
• APCO or NENA certification is preferred.
• Ability to multitask, prioritize competing requests, and maintain accuracy and composure under pressure.
• Strong written and verbal communication skills, including in stressful or uncertain situations.
• Experience applying standardized protocols or checklists for consistent request handling.
• Familiarity with dispatch or emergency-coordination digital communication platforms and information-management systems.
• Strong attention to detail, commitment to accuracy, and focus on continuous improvement.

Work Terms

• Remote independent contractor engagement.

Compensation

• $30 to $55 per hour.