Key details
- Role type
- Contract
- Compensation
- $30–$65/hr
- Work arrangement
- Remote
- Category
- business
- Openings
- 23
About this role
Role Overview
Apply your 911 dispatch expertise to help train and evaluate AI systems for emergency response and real-time communications. You will contribute high-quality, real-world input that improves how models reason, communicate, and respond in simulated or real-world emergency scenarios. Prior AI experience is not required.
Key Responsibilities
- Prioritize and triage incoming requests accurately in high-pressure, time-sensitive conditions.
- Monitor and manage radio, phone, and digital communication channels simultaneously.
- Use APCO or NENA protocols to assess, document, and route incidents according to established procedures.
- Provide clear, concise, accurate written and verbal responses during fast-paced emergency scenarios.
- Provide detailed feedback on incident handling, decisions, and escalation processes for AI evaluation and development.
- Develop typical and edge-case dispatch scenarios, including recommended response protocols.
- Review and annotate transcripts and incident logs for clarity and training-data accuracy.
Qualifications
- At least 3 years of active experience as a police dispatcher, coordinator, or equivalent emergency communications professional.
- Demonstrated skill in prioritization, multitasking, and rapid decision-making in high-stress settings.
- APCO and/or NENA certification is strongly preferred.
- Exceptional written and verbal communication skills, accuracy, and professionalism.
- Familiarity with dispatch protocols, CAD systems, and modern emergency communications technology.
- Experience documenting and communicating procedures for training or quality assurance.
- A detail-oriented, adaptable, collaborative approach to remote, project-based work.
Work Terms
- Remote contract engagement.
Compensation
- $30 to $65 per hour.