About this role
Role Overview
Help train advanced AI systems to reason accurately about disability insurance claims and underwriting decisions. You will create realistic insurance scenarios, assess model responses against industry standards, and strengthen AI reasoning related to disability definitions, medical and vocational evidence, and benefit entitlement.
Key Responsibilities
- Develop scenarios covering short-term and long-term disability claims, elimination periods, own-occupation and any-occupation definitions, residual and partial disability, offsets, recurrent disability, and claim-duration management.
- Create claim determinations, benefit calculations, medical and vocational evidence summaries, transferable-skills analyses, return-to-work plans, and appeal decisions.
- Write high-quality reference responses reflecting experienced disability-professional judgment.
- Evaluate AI-generated responses using structured rubrics for definitional accuracy, evidentiary support, benefit-calculation accuracy, and procedural fairness.
- Identify incorrect application of disability definitions, unsupported functional conclusions, missed offsets, benefit-calculation errors, and inadequate administrative-record documentation.
- Provide written feedback to improve future model performance.
- Participate in onboarding office hours and calibration sessions.
Qualifications
- At least 2 years of professional experience in disability claims adjudication, disability underwriting, vocational rehabilitation, or leave and absence management.
- Experience with at least one program type, including group short-term disability, group long-term disability, individual disability income, statutory disability, or life waiver of premium.
- Working knowledge of contract definitions, elimination periods, offsets, pre-existing-condition provisions, and maximum benefit periods.
- Ability to assess medical, occupational, and financial evidence and document a well-supported determination.
- Excellent written analytical skills, balanced judgment, and strong attention to detail.
- Ability to distinguish claims adjudication from treating-provider clinical decisions and formal legal advice.
Preferred Qualifications
- CRC, CDMS, CCM, CPDM, RN, or a comparable clinical or vocational credential.
- Experience with ERISA administrative records, appeals, or litigation support.
- Individual disability income underwriting experience, including occupation-class and financial underwriting.
- Experience coordinating Social Security, workers compensation, or other-income offsets.
- Experience with FMLA, state leave programs, or ADA accommodation interactions.
Work Terms
- Remote work is available to candidates located in the United States, Canada, or the United Kingdom.
- Minimum commitment of 20 hours per week, with 40 or more hours per week preferred.
- The role is available immediately, and applications are reviewed on a rolling basis.
- Selected candidates complete an onboarding process estimated at approximately 10 hours, including office hours and calibration activities.
Compensation
- A flat $800 is paid upon successful completion of onboarding.
- After onboarding is successfully completed, compensation is $80 per hour.