Customer Success and Support Operations Professional, AI Evaluation

Apply your customer success and support operations expertise to assess AI-generated documents, spreadsheets, and slide decks for accuracy, rigor, and overall domain quality.

• Evaluate AI-generated work products using customer success and support operations quality rubrics.
• Identify factual, visual, and presentation-related errors.
• Provide clear, structured written feedback.
• Use subject-matter expertise to grade submitted outputs.

• At least 5 years of relevant professional experience in customer success or support operations.
• Native-level or professional English fluency.
• Strong proficiency with Microsoft Office and Google Workspace, particularly Google Slides and PowerPoint.
• An advanced degree, master''s level or higher, from a reputable institution is preferred.

• Remote, hourly engagement.

• $80 to $120 per hour.