About this role
Role Overview
Apply your customer success and support operations expertise to assess AI-generated documents, spreadsheets, and slide decks. This remote evaluation role focuses on judging work products for accuracy, rigor, and domain-specific quality, then delivering actionable feedback.
Key Responsibilities- Evaluate AI-generated artifacts using domain-specific quality rubrics.
- Apply deep customer success and support operations expertise when grading outputs.
- Identify factual, visual, and presentation-related errors.
- Provide clear, structured written feedback.
- At least 5 years of relevant professional experience in customer success or support operations.
- Native-level or professional English fluency.
- Strong proficiency with Microsoft Office and Google Workspace, particularly Google Slides and PowerPoint.
- Master''s degree or higher from a reputable institution.
- Remote, hourly engagement.
- $80 to $120 per hour.