Key details
- Role type
- Contract
- Compensation
- $50–$70/hr
- Work arrangement
- Remote
- Category
- business
- Openings
- 10
- Confirmed requirements
- 1
About this role
Apply hands-on travel operations expertise to help improve AI systems through realistic testing, evaluation, and practical feedback across booking, reservations, ticketing, hospitality, and itinerary workflows.
Role OverviewThis remote contract role contributes real-world travel and hospitality knowledge to a customer technology project. No prior AI experience is required; your operational expertise is the focus.
Key Responsibilities- Analyze and test realistic travel operations workflows using booking, reservation, ticketing, or hospitality platforms.
- Evaluate AI-supported travel tools and integrated applications through real-world scenarios.
- Identify, document, and explain incorrect, inefficient, or unrealistic outcomes using professional judgment.
- Provide actionable feedback on usability, platform behavior, and travel-industry requirements.
- Recommend improvements and flag operational gaps based on travel, hospitality, or corporate travel-management best practices.
- Work with project coordinators through concise written feedback and structured input forms.
- Substantial practitioner experience in travel operations, hospitality management, corporate travel, booking platforms, or reservation systems.
- Hands-on workplace experience with reservation, ticketing, or travel-management platforms.
- Ability to assess platform features and workflow results, then explain their practical implications.
- Strong attention to detail and operational judgment when identifying errors or unrealistic scenarios.
- Exceptional written communication skills for structured feedback and reporting.
- Familiarity with ChatGPT, Claude, similar AI tools, or technology-evaluation projects is helpful.
- Experience with process improvement, workflow documentation, or digital-transformation projects in travel or hospitality is helpful.
- Remote contract engagement.
- $50 to $70 per hour.