About this role
Role Overview
Place and evaluate Sinhala-language voice conversations to help build and quality-check AI-powered voice agents. This remote, hourly role focuses on making scripted outbound calls in Sinhala, reviewing conversational audio for linguistic quality, and providing clear feedback to improve agent performance. Work begins immediately for candidates based in Sri Lanka.
Key Responsibilities- Make outbound calls in Sinhala following provided scenarios
- Review and QA your recorded calls for accuracy, tone, clarity, and naturalness
- Listen to and QA other Sinhala conversations, flagging linguistic or quality issues
- Provide concise, written feedback on issues and improvements
- Participate in periodic check-ins as needed
- Native or fluent Sinhala speaker
- Based in Sri Lanka
- Strong attention to detail
- Clear written communication skills
Nice to have
- Customer service experience
- Experience with data annotation or quality assurance
- Remote, hourly engagement
- Immediate start, onboarding as soon as possible
- Short onboarding process
- Ongoing scenario testing and QA work
- 8 - 12 hourly
- Must be based in Sri Lanka
- Must be a native or fluent Sinhala speaker
Submit your application through the channel indicated in the posting. Selected candidates will complete a brief onboarding and can begin work immediately.