Claims Specialist for AI Content Evaluation

Claims Specialists apply hands-on claims investigation and adjudication experience to review AI-generated content, judge its accuracy and relevance to real-world claims handling, and provide detailed feedback that improves how AI understands policy language, claims processes, and claimant communications.

• Use real-world claims experience to design job-related questions and evaluate AI-generated responses for accuracy, relevance, and quality in the context of claims handling.
• Assess whether AI outputs reflect correct interpretation of policy coverage, appropriate investigative steps, and suitable communications to claimants or stakeholders.
• Provide clear, written feedback and examples to help guide model improvements.
• Follow written guidelines and project-specific rating rubrics while working independently.
• No prior AI or technical experience is required, the work relies on your claims domain expertise.

• 4+ years of professional experience in claims handling or a closely related function.
• Direct, hands-on experience investigating claims, interpreting policy coverage, and communicating decisions to claimants or stakeholders.
• Experience in roles such as Claims Specialist, Claims Representative, Claims Adjuster (property, casualty, auto, health, disability, or workers compensation), Claims Examiner, Claims Analyst, or senior customer service with a strong claims focus.
• Strong written communication skills, attention to detail, and ability to apply professional judgment.
• Reliability, discretion, and the ability to handle sensitive or proprietary information confidentially.

• Engagement type, independent contractor. This is not a full-time employee role.
• Work location, fully remote from any location with a reliable internet connection.
• Equipment required, access to a desktop or laptop computer.
• Schedule, flexible and asynchronous, no minimum hour requirement. Many contributors work approximately 5 to 20 hours per week when assigned to an active project.
• Duration and availability, the program runs year-round with projects opening periodically across expertise areas. Placement on individual projects depends on current project needs, and qualified contributors may be considered for future projects as they become available.
• This is an ongoing, project-based opportunity that can be done alongside your primary employment.

• Pay rate, Up to $75/hr (depending on the project).

• F-1 students who are eligible for CPT or OPT may be eligible to participate, subject to your school s rules. Work with your Designated School Official to confirm eligibility. If your school requires enrollment in a CPT course, the program may not meet that requirement.
• STEM OPT is not supported.
• Placement on projects depends on project needs and contributor availability; meeting eligibility requirements does not guarantee assignment to any specific project.

• Create a contributor profile with the program and complete identity verification as part of onboarding.
• Enroll in onboarding for the areas of expertise that match your background.
• When you are approved for projects, join assigned project work, complete reviewer tasks, and receive compensation for your time.