Salesforce Specialist

As a Salesforce User / Specialist, you will play a crucial role in enhancing the effectiveness of our customer’s CRM systems. This expert-level, remote position requires leveraging your extensive Salesforce experience to improve workflow efficiency, ensure data accuracy, and generate insightful reports. Your contributions will be essential in maintaining high-quality CRM data and processes that support AI training initiatives.

• Utilize Salesforce daily to manage and update leads, opportunities, and customer records with precision.
• Ensure CRM data integrity through accurate data entry, validation, and regular audits.
• Navigate Salesforce workflows and optimize day-to-day processes for team effectiveness.
• Create and analyze reports and dashboards to support business insights and decision-making.
• Collaborate with the customer’s team to share CRM best practices, resolve data issues, and support ongoing process improvements.
• Assist in the organization and management of customer information, ensuring that all data remains current and actionable.
• Contribute to AI training initiatives by providing feedback on CRM data usage and daily Salesforce operations.

• Minimum 2 years of hands-on experience as a Salesforce user, with deep familiarity in CRM management and navigation.
• Expertise in lead and opportunity tracking within Salesforce.
• Proficient in generating, customizing, and interpreting Salesforce reports and dashboards.
• Strong attention to detail with a commitment to maintaining data quality and accuracy.
• Excellent written and verbal communication skills, with the ability to document processes and share knowledge clearly.
• Effective team collaborator, eager to support colleagues and contribute to group success.
• Solid problem-solving skills and a proactive approach to identifying and resolving CRM issues.

Contract position, fully remote.

Hourly rate of $30 - $60.

Open to candidates with the required experience and skills, regardless of location.