About this role
Role Overview
Guide the development and evaluation of AI tools that support patient financial clearance, financial assistance, and revenue cycle workflows. This remote hourly role applies expertise in charity care, self-pay collections, financial screening, and patient financial advocacy to help improve patient access while supporting appropriate revenue capture.
Key Responsibilities
- Lead patient financial counselling and clearance operations, including charity care screening, financial assistance applications, and self-pay resolution.
- Review AI-generated financial counselling recommendations, eligibility-screening results, and patient communication drafts for accuracy and appropriateness.
- Screen patients for Medicaid eligibility, charity care qualification, and enrollment in financial assistance programs.
- Counsel patients on financial obligations, payment-plan options, and available assistance programs.
- Coordinate with social work, case management, and billing teams on complex patient financial situations.
- Develop and maintain standard operating procedures for financial clearance, including pre-service financial screening and point-of-service collections.
- Monitor charity care conversion, financial assistance enrollment, and point-of-service collection performance.
- Maintain compliance with financial assistance requirements, including 501(r) regulations and EMTALA.
- Annotate AI outputs and provide structured feedback for AI training datasets.
Qualifications
- At least 5 years of experience in patient financial counselling, financial clearance, or self-pay revenue cycle management, including at least 2 years in a leadership role.
- Deep knowledge of charity care programs, financial assistance eligibility, Medicaid screening, and self-pay collections.
- Familiarity with 501(r) requirements and hospital financial assistance policy compliance.
- Experience with point-of-service collections, payment-plan administration, and patient financial advocacy.
- Proficiency with EHR platforms such as Epic and Cerner, plus financial assistance management tools.
- Exceptional written and verbal English communication skills.
- Strong attention to detail and the ability to assess financial documentation and AI-generated outputs.
Preferred Qualifications
- Certified Revenue Cycle Representative credential or a similar revenue cycle certification.
- Experience with presumptive eligibility screening tools and Medicaid enrollment facilitation.
- Background in a hospital, health system, or federally qualified health centre setting.
- Familiarity with AI tools and comfort assessing AI-generated patient financial content.
- Experience creating patient financial education materials and staff training programs.
Work Terms
- Remote, hourly engagement.
Compensation
- $135 per hour.
Opportunity
- Contribute to advanced AI work in healthcare, collaborate with an AI research organization, and gain exposure to AI workflows in healthcare revenue cycle management.