About this role
Role Overview
Apply your cash posting and payment reconciliation expertise to evaluate AI tools that automate electronic remittance processing, payment posting, and cash reconciliation. Your review of ERA processing, EOB interpretation, and reconciliation workflows will help improve posting accuracy and accelerate revenue cycle close.
Key Responsibilities
- Oversee cash posting and payment reconciliation operations, including ERA/835 processing, manual EOB posting, and lockbox reconciliation.
- Assess AI-generated payment postings, ERA matching recommendations, and reconciliation reports for accuracy and completeness.
- Manage electronic and manual posting workflows across multiple payers and payment types.
- Reconcile posted payments against bank deposits, lockbox reports, and payer remittances.
- Identify and resolve posting errors, misapplied payments, and unapplied cash.
- Monitor posting accuracy, days to post, unapplied cash balances, and reconciliation variance.
- Partner with billing, accounts receivable, and finance teams to resolve discrepancies and support timely cash close.
- Maintain compliance with internal controls, HIPAA, and audit requirements related to cash handling.
- Annotate AI outputs and provide structured feedback for AI training datasets.
Qualifications
- At least 5 years of experience in cash posting, payment reconciliation, or revenue cycle operations, including 2 or more years in a management role.
- Deep knowledge of ERA/835 remittance processing, EOB interpretation, and lockbox reconciliation.
- Strong understanding of payer payment methodologies and remittance adjustment reason codes.
- Experience managing high-volume payment posting across multiple payers.
- Proficiency with billing systems and payment-posting platforms, such as Epic, Athenahealth, or equivalent systems.
- Exceptional written and verbal English communication skills.
- Strong attention to detail and the ability to detect errors and discrepancies in AI-generated payment outputs.
Preferred Qualifications
- CRCR, CPC, or CHFP certification.
- Experience with automated ERA posting platforms and RPA-driven cash posting solutions.
- Experience in hospital or physician-group cash posting operations with multi-payer complexity.
- Familiarity with AI tools and comfort evaluating AI-generated remittance and payment content.
- Experience developing cash posting SOPs and internal-control frameworks.
Work Terms
- Remote hourly engagement.
Compensation
- $85 per hour.
Opportunity
Contribute to advanced healthcare AI work while gaining exposure to AI-enabled payment reconciliation and revenue cycle workflows with a leading AI research organization.