About this role
Role Overview
Lead evaluation and improvement of AI tools for automating electronic remittance processing, payment posting, and cash reconciliation. This role combines hands-on oversight of cash posting and reconciliation operations with structured annotation and feedback of AI-generated payment outputs, helping improve posting accuracy and accelerate revenue cycle close while working with a leading AI research organization.
Key Responsibilities- Oversee cash posting and payment reconciliation operations, including electronic remittance advice ERA/835 processing, manual EOB posting, and lockbox reconciliation.
- Evaluate AI-generated payment posting outputs, ERA matching recommendations, and reconciliation reports for accuracy and completeness.
- Manage electronic and manual payment posting workflows across multiple payers and payment types.
- Reconcile posted payments against bank deposits, lockbox reports, and payer remittances to ensure accuracy.
- Identify and resolve posting errors, misapplied payments, and unapplied cash.
- Monitor cash posting KPIs, including posting accuracy rates, days to post, unapplied cash balances, and reconciliation variance.
- Collaborate with billing, A/R, and finance teams to resolve payment discrepancies and ensure timely cash close.
- Ensure compliance with internal controls, HIPAA, and audit requirements for cash handling.
- Annotate AI outputs and provide structured feedback to support AI training datasets.
- 5+ years of experience in cash posting, payment reconciliation, or revenue cycle operations, with at least 2 years in a management role.
- Deep knowledge of ERA/835 electronic remittance processing, EOB interpretation, and lockbox reconciliation.
- Strong understanding of payer payment methodologies and remittance adjustment reason codes.
- Experience managing high-volume payment posting operations across multiple payers.
- Proficiency with billing systems and payment posting platforms, for example Epic, Athenahealth, or equivalent systems.
- Exceptional written and verbal English communication skills.
- High attention to detail, including the ability to identify posting errors and discrepancies in AI-generated payment outputs.
- CRCR, CPC, or CHFP certification.
- Experience with automated ERA posting platforms and RPA-driven cash posting solutions.
- Background in hospital or physician group cash posting operations with multi-payer complexity.
- Familiarity with AI tools and comfort evaluating AI-generated remittance and payment content.
- Experience developing cash posting standard operating procedures and internal control frameworks.
- Location: Remote.
- Employment type: Hourly role.
Hourly rate: $85 per hour.
Eligibility- Must meet the qualifications listed above, including 5+ years of relevant experience and at least 2 years in a management role.
- Exceptional written and verbal English required.